Delivery conditions

Shipping & Shipping

Free shipping

Delivery is free from 100 € of purchase to:

France, Belgium, Luxembourg, Netherlands, Germany, Czech Republic, Austria, Denmark, Finland, Italy, Portugal, Sweden, Slovakia, Spain, Ireland, Iceland, Norway, Greece, Hungary, Romania, Macedonia and Switzerland.

Deliveries outside the European Union

For countries outside the European Union (including Switzerland, Macedonia and Iceland):

Goods are invoiced excluding VAT (0%).
Local VAT is collected by the carrier at the time of delivery.

Important – Switzerland

Deliveries within Switzerland may result in:

  • Swiss import VAT

  • Customs clearance fees charged by UPS

  • Possible customs duties depending on the nature of the goods

These costs are independent of Pure Filters and are the responsibility of the customer.

In order to avoid these additional costs, we recommend that you place an order with our official retailer in Switzerland: https://pure-filters.ch/

Shipping

Orders are shipped via UPS every business day.
Parcels are insured and delivered against signature.

Damaged package

In case of damaged packages:

  1. Receive the package

  2. Take photos of the package and items

  3. Send them to: info@pure-filters.com